Last updated: 18 September 2025
1. Introduction
Manifest Mind Tribe (“we”, “us”, “our”) operates manifestmindtribe.com. This Privacy Policy explains how we collect, use, share and protect personal information and your rights.
2. Scope
Applies to personal data collected via our website, email, phone, in-person events, courses, coaching, forms and registrations.
3. Personal data we collect
- Identity & contact: name, email, phone, postal address.
- Transactional: payment and billing details (processed by third‑party payment providers).
- Service data: enrolment, session notes, feedback, preferences.
- Technical & usage: IP address, device/browser, cookies, analytics, pages visited.
- Communications: emails, messages, recordings or photos (where you consent).
- Sensitive data only if you voluntarily provide it; we will obtain explicit consent where required.
4. How we collect data
- You provide data when you register, purchase, contact us, complete forms or attend events.
- Automatically via cookies and analytics on our site.
- From third parties (payment processors, partners) when applicable.
5. Purposes and legal bases
We process data to:
- Provide and manage services, bookings and support (contractual necessity).
- Process payments and refunds (contractual necessity).
- Communicate updates, confirmations and customer service (contractual/legitimate interest).
- Send marketing communications (with consent where required — you can opt out anytime).
- Improve our website and services using analytics (legitimate interest).
- Comply with legal obligations and protect rights (legal obligation/legitimate interest).
6. Cookies and tracking
We use cookies for site functionality, analytics and performance. Manage cookie settings via your browser; disabling cookies may affect site features.
7. Sharing and disclosure
We may share data with: service providers (hosting, payments, email, analytics, CRM), Partners you engage, legal/regulatory authorities if required, and buyers in a business transfer. We do not sell personal data.
8. International transfers
Data may be processed outside South Africa. We use appropriate safeguards (contracts, provider security or consent) for international transfers.
9. Retention
We keep personal data only as long as necessary for the purposes above, to meet legal obligations or to resolve disputes. Typical retention: financial/transaction records up to 7 years; marketing until unsubscribe; client records for the engagement plus a reasonable period thereafter.
10. Security
We implement reasonable technical and organisational measures to protect data. No system is completely secure; we will notify affected parties and authorities of breaches as required by law.
11. Your rights
Subject to local law, you may have rights to access, correct, erase, restrict or object to processing, data portability, and withdraw consent. To exercise rights contact [email protected]. We may require verification.
12. Children
Our services are not directed at children under 18. We do not knowingly collect data from minors. If you believe we have, contact us for removal.
13. Marketing
You can opt out of marketing at any time via unsubscribe links or by emailing [email protected].
14. Recordings & images
We will obtain consent before recording or photographing events/sessions for marketing or training. If you object, notify us in advance.
15. Third‑party links
We are not responsible for privacy practices of third‑party websites linked from our site. Review their policies before sharing personal data.
16. Changes to this policy
We may update this policy; material changes will be posted on the site with an updated date. Continued use after updates constitutes acceptance.
17. Contact & complaints
Email: [email protected]
Website: manifestmindtribe.com
Location: Sandton, South Africa
Tel: +27 81 442 4704
If unresolved, South African users may contact the Information Regulator (POPIA) or equivalent supervisory authority in their jurisdiction.